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Make the most of your 0845 or 0800 numbers.

From a free 0845 number terminating at a single landline,

through geographic call routing,

all the way up to modular IVR platforms,

we can help you plan your staffing levels to ensure that every call is answered, or establish a network of homeworkers to avoid the need for a call centre.


All types of number can have the following features:

  • Route calls to landlines for free, or you can pay to receive calls routed to mobile and international numbers


  • Call delivery according to geographic source of call - you publish one number nationally, but callers are put through to their nearest branch


  • Up-to-date statistics via the web:
    - missed calls summary
    - % answered summary
    - breakdown of source of calls by area


  • 'Power Number' re-routing via a web interface


  • Interactive Voice Response with Data Capture, Call Queuing and Homeworker routing

Co-operatives - FREE 0845 numbers for CoopsUK members.



PRICING

Existing Customers
Provision of inbound numbers and dial access to the Power Number service is free.

Broadband access to the Power Number service costs £25.00 per month. This includes a secure Digital Certificate suitable for installation on a single Windows PC. Additional certificates cost £2 per month.


New Customers
We can either:

  • route the number to a landline of your choosing for a one-off charge of £25.00, or


  • provide you with dial access to the Power Number service for £6.00 per month for the first number and £1.00 per month for each additional number.

Broadband access to the Power Number service is available for £25.00 per month. This includes a secure Digital Certificate suitable for installation on a single Windows PC. Additional certificates cost £2 per month.



Please complete an Order Form to order inbound numbers.

Or to discuss pricing for geographic routing or an IVR platform, call 0845 458 9070 or email:

*Your Title:

*Your Name:

*Business Name:

*Contact Telephone:

*Contact Email:

Contact Fax:

*How can we help:


Your preferred method of contact:

Email
Phone





LOOKING FOR A GREENER SUPPLY CHAIN?

We supply greener telecoms through a mixture of cutting our travel emissions, recycling, purchasing from and investing in renewable energy sources, carbon offsetting and improving energy efficiency.

As a customer-owned socially responsible business we are committed to behaving ethically in all our business dealings.

Our purchasing and supply chain policy is set out in our ethical policy .



Terms and Conditions
Our main Terms & Conditions and Supplementary Terms for Line Rental Services can be found here: The Phone Co-op Terms and Conditions.

 
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