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Get line rental from The Phone Co-op and pay for all your telephony services under one bill.
- Single bill and point of contact for all your services
- Lines are maintained and repaired by BT Openreach engineers
- £1 a month off your broadband (not Home 0 or Home 1 services)
- £1 discount if you pay by Direct Debit*
- No change of telephone number
- Seamless transfer of phone and broadband services
LOW PRICES
Line Rental costs £11.90 per month.
Or by Direct Debit £10.90 per month.
FREE to move from your current supplier
FREE 1571 (BT charges £1.00 extra for 1571 if you don't make at least 2 chargeable
calls per month).
The cost of installing a new telephone line is £116.33
Full Price List
(.pdf) [105kb] (opens in new window)
(Our lines are effectively 'BT' lines because they are run on the Openreach network. If you want to keep your current broadband provider that's no problem. However line rental is not available on cable lines).
SHORT CONTRACTS
The transfer or restart contract term is 3 months and thereafter 1 months notice.
If during this period you are likely to change address then contact our customer services
team on 0845 458 9000 for advice.
When installing a new line the minimum contract is 12 months.
A calls package or tariff is required with all contracts.
Your current service provider should refund any advance payments on your current line rental. Please check the terms of your contract with them.
Line rental charges are billed monthly, in advance*.
LINE FEATURES AND SERVICES
Nearly all line features and services (such as 1471) can be transferred, but there are some that
are not available.
Full list of features and charges.
You can ask us to add or remove line services at any time
using this form.
Line Transfers - ORDER ONLINE or call 0845 458 9000 to request an order pack by post.
Line Restarts & New Line Installations - see this page for more information and an order form.
TERMS & CONDITIONS
Line Rental Terms and Conditions (.pdf) [68k] (opens in
new window)
These are supplementary to our main Terms and Conditions which can be found here:
The Phone Co-op Terms and Conditions.
Should you have any questions regarding The Phone Co-op Line Rental services, please call our Customer
Service Team on 0845 458 9000.
*DIRECT DEBIT DISCOUNT:
If you order Line Rental from us, the first payment that applies from when you go live to the end of
your billing month will not be discounted.
Sorry, but we are only able to apply it to the month in advance.
If you are an existing Line Rental customer who switches to paying by direct debit,
the discount will first be applied to your next bill.
Sorry, but we are unable to discount any advance charges you have already paid.
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